Trust - Building it in Small Teams (First Round) and Psychological Safety (HBR). 

Trust - Building it in Small Teams (First Round) and Psychological Safety (HBR). 

Trust - Building it in Small Teams (First Round) and Psychological Safety (HBR). 

  As we talked about incessantly when we’ve meet our investors, we take the values, principles and cultural aspects of Viewforth very seriously. (Get it right, and we can generate ‘organisational alpha’, improving investment returns.)  

  Radical candour – lots of straight-talking, regular feedback loops – across the firm is essential if we’re to (i) get to the ‘truth’ with each investment decision, and (ii) continually materially improve as an investment organisation.

  That candour requires a culture of trust and psychological safety. These two articles are good introductory insights into how to make that culture a reality. Easy to say, harder to do.

 

How to Fail, Successfully (Matthew Syed).

How to Fail, Successfully (Matthew Syed).

How to Fail, Successfully (Matthew Syed).

  To excel as an investment organisation, we need our team members to be continually striving for excellence and for growth, and be empowered to take intelligent, controlled and asymmetric risks.

  As a result, short-term outcomes will not always go as hoped for. Syed does a nice job here of touching on the culture of psychological safety needed to empower healthy, structural organisational growth. (And benefit from the occasional errors that come with that growth.)

  “Win or learn.”

  Our systematised investment process at Viewforth gives us strong organisational and processual ‘guide rails’ to embrace this concept in a controlled and positive fashion. (Nassim Taleb and Antifragile is a great read here, too.)

Syed’s books are also excellent introductions into the topic of organisational growth from micro-failures.

 

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